Your privacy is very important to me. You can be confident that your personal information will be kept safe, secure, and used only for the purpose it was provided. I adhere to the current data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and professional codes of conduct (such as BACP and UKCP).
This privacy notice explains what I will do with your personal information, from the initial point of contact through to after your therapy has ended.
1. Who I Am and How to Contact Me
I am the data controller for the personal information you provide. My contact details are:
If you have any questions about this notice or how I manage your data, please feel free to get in touch.
2. My Lawful Basis for Processing Your Data
I collect, store, and process your personal information under the following lawful bases:
3. The Information I Collect
The information I collect includes:
I do not use automated decision-making or profiling with your personal data.
4. How I Use and Store Your Information
5. Confidentiality and When I May Need to Break It
I take confidentiality seriously. However, there are some circumstances where I may need to share information:
I will always try to discuss this with you first, unless safeguarding concerns prevent it.
6. Data Security and Storage
I take all reasonable steps to ensure your data is secure:
I also use security measures such as strong passwords and access controls to protect your information.
7. Data Sharing
I do not share your personal information with third parties except:
8. Your Rights
You have the right to:
For more information about your rights, visit the ICO’s website: www.ico.org.uk/your-data-matters.
9. Data Breach Protocol
In the unlikely event of a data breach that poses a risk to your rights and freedoms, I will inform the ICO within 72 hours and will notify you as soon as possible.
10. Website Visitors and Cookies
My website uses Google Analytics to collect standard website visitor information (like how many people visit and which pages are most popular). This does not identify you personally.
I use cookies to make the site work efficiently.
Final Words
I want you to feel confident that your personal information is safe with me. I am always happy to answer any questions you have about how I handle your data or to discuss any concerns.
If you’d like me to make changes to how I store your information, please let me know.
Thank you for taking the time to read this privacy notice.
Copyright © 2025 Dragonfly Psychotherapy - All Rights Reserved.
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